Coverart for item
The Resource Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world, Hal Becker with Florence Mustric

Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world, Hal Becker with Florence Mustric

Label
Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world
Title
Lip service
Title remainder
50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world
Statement of responsibility
Hal Becker with Florence Mustric
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Becker, Hal B
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.B432 2001
Literary form
non fiction
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
Label
Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world, Hal Becker with Florence Mustric
Instantiates
Publication
Copyright
Note
  • Originally published: At your service. New York : John Wiley & Sons, c1998
  • Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
ocm46882627
Dimensions
23 cm
Extent
xxi, 258 pages
Isbn
9781886939486
Lccn
2001032902
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(Sirsi) o46882627
Label
Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world, Hal Becker with Florence Mustric
Publication
Copyright
Note
  • Originally published: At your service. New York : John Wiley & Sons, c1998
  • Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
ocm46882627
Dimensions
23 cm
Extent
xxi, 258 pages
Isbn
9781886939486
Lccn
2001032902
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(Sirsi) o46882627

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      30.328998 -81.657873
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