Bibliograph

National Change of Address Program, audit report, Office of the Inspector General, United States Postal Service

Type

Label

National Change of Address Program, audit report, Office of the Inspector General, United States Postal Service

Language

eng

Bibliography note

Includes bibliographical references

resource.governmentPublication

federal national government publication

Illustrations

illustrationsmaps

Index

no index present

Literary Form

non fiction

Main title

National Change of Address Program

Nature of contents

bibliographydictionaries

Oclc number

1239746905

Responsibility statement

Office of the Inspector General, United States Postal Service

Sub title

audit report

Summary

"More than 40 million Americans change their addresses annually and submit change of address (COA) orders to the U.S. Postal Service. Customers can submit orders electronically through the Internet or submit hard copy orders through the mail or at a Post Office retail counter. The Postal Service provides COA information for a fee through National Change of Address Linkage (NCOALink) to licensees who facilitate relationships with business mailers. NCOALink is an application containing about 160 million COA records. The Postal Service requires licensees and their customers to complete a Processing Acknowledgment Form (acknowledgement form) to comply with the Privacy Act of 1974 and document the companies' intended use of the data. Our objectives were to determine whether security controls over the COA manual process and NCOALink data adequately protect the confidentiality and integrity of customer data and identify potential solutions for improving the Postal Service's acknowledgement form process."--Page 1

Creator